Privacy Policy

1. Who we are

Vroomi ("we", "us", "our") operates the website vroomiapp.com and related services (the "Service"), a marketplace that connects vehicle buyers with car salespeople.

2. Information we collect

We collect the following types of information:

• Account information: name, email address, phone number, password (encrypted), and profile photo.
• Buyer profile: buying intent, preferences, vehicles you swipe on, and messages you send.
• Salesperson profile: dealership name and address, years of experience, languages, specialties, bio, vehicle inventory, and financing rates.
• Location data: approximate location (city, latitude/longitude) used to match buyers and salespeople nearby. You control whether to share precise location.
• Content you upload: vehicle photos, avatars, reviews, and messages.
• Usage data: log data, device information, IP address, browser type, and pages visited.
• Sign-in providers: if you sign in with Google or Apple, we receive your name, email, and profile picture from that provider.

3. How we use your information

• To create and manage your account.
• To match buyers with salespeople and vehicles.
• To enable messaging, appointments, and reviews between users.
• To improve our Service, prevent fraud, and ensure security.
• To communicate with you about your account or important updates.

4. How we share your information

We do not sell your personal information. We share information only as follows:

• With other users: your profile, photos, listings, and messages are visible to users you interact with.
• Service providers: we use trusted third parties (hosting, database, authentication, email) to run the Service.
• Legal compliance: if required by law, subpoena, or to protect rights and safety.

5. Data security

We use industry-standard security including encrypted connections (HTTPS), encrypted passwords, row-level database security, and leaked-password protection. No system is 100% secure, but we work hard to protect your data.

6. Your rights

You can:

• Access and update your profile information at any time.
• Request deletion of your account and associated data by contacting us.
• Opt out of non-essential communications.
• If you are in Canada, you have rights under the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws (such as Quebec's Law 25, BC's PIPA, or Alberta's PIPA), including the right to access, correct, and withdraw consent for the use of your personal information, and to file a complaint with the Office of the Privacy Commissioner of Canada.
• If you are in the EU/UK or California, you have additional rights under GDPR/CCPA including the right to data portability and to file a complaint with your local data protection authority.

7. Children

Vroomi is not intended for users under 18. We do not knowingly collect information from children.

8. Cookies

We use cookies and similar technologies to keep you signed in and to remember your preferences.

9. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or through the Service.

10. Contact us

Vroomi is operated from Canada. Questions or privacy requests? Email us at support@vroomiapp.com.